Terms of use

Vicinto is a map of basketball, soccer, tennis and pickleball courts in the biggest US cities, with pickup games and tournaments that people post and join. These Terms are the agreement between you and the person who operates it.

The websites located at vicinto.com and app.vicinto.com and the Vicinto mobile application (together, the "Site") are owned and operated by Dean Chohan, an individual doing business as Vicinto ("Company," "us," "our," or "we"). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated by reference into these Terms.

These Terms of Use ("Terms") govern your use of the Site. By accessing or using the Site, or by clicking "I agree" (or a similar button or checkbox) when that option is presented to you, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have the authority to do so. You must be at least 13 years old to use the Site. If you do not agree to these Terms, please do not use the Site.

IMPORTANT: PLEASE READ SECTION 11 CAREFULLY. It contains an agreement to resolve disputes through binding individual arbitration instead of in court, and includes a waiver of class action rights and jury trial rights. You have 30 days to opt out of the arbitration agreement, as further described in Section 11.

Part 1. How Vicinto works

These Terms have two parts. Part 1 describes the specific things Vicinto does, in plain words. Part 2 is the general agreement, Sections 1 to 11, and it applies to everything. In Part 1, "Vicinto" means Company and the Site, as the context requires, "the service" means the Site, and a "member" is anyone with an account. Where Part 1 says something more specific about a feature than Part 2 does, Part 1 applies to that feature. Part 1 adds to Part 2 and does not narrow it: the indemnification in Section 4, the release in Section 5.3, the disclaimers in Section 6, the limitation of liability in Section 7 and the dispute resolution agreement in Section 11 apply to everything described in Part 1.

Who operates Vicinto

Vicinto is operated by Dean Chohan, an individual doing business as Vicinto, in Las Vegas, Nevada. Write to 10161 Park Run Drive, Las Vegas, NV 89145, or to support@vicinto.com. That one mailbox handles everything: support, privacy, safety, copyright and legal notices. A subject line such as "Privacy", "Safety" or "Copyright" gets your message to the right place faster.

What Vicinto is and is not

Vicinto is a map of courts and a place to post games. It shows listings for basketball, soccer, tennis and pickleball courts. Members can save courts, check in at a court, report a court's condition, post pickup games and tournaments, join them, pay an organizer when an organizer charges an entry and, in the iPhone app, chat with the other players.

Vicinto does not own, operate, staff, maintain, inspect or supervise any court. The courts belong to the cities, counties, school districts and businesses that run them. Vicinto does not organize, run, referee or supervise any game or tournament. Each one is posted and run by a member, who acts for themselves and is not an employee, agent or partner of Vicinto. A listing, a game or a tournament on Vicinto is not an endorsement.

Vicinto is offered to people in the United States only. The map covers the US metros listed in the app's city menu, and the list grows as cities are checked and added. Each city's entry in the menu says which counties the map covers there.

Hosting a game or a tournament that charges an entry, and managing a facility listing you have claimed, are permitted uses of the service when you follow these Terms, even though Sections 2.1 and 2.2 otherwise limit you to personal, non-commercial use.

Age and accounts

You must be 13 or older to use Vicinto. We ask for your date of birth once, after you first sign in. A date that makes you younger than 13 is refused and is not stored, and if you confirm that the date is right your account is removed. Your date of birth can be set only once and is never shown to anyone.

One account per person, and it must be you.

If you are 13 to 17, these limits apply until your 18th birthday, and the service enforces them:

• You cannot pay for anything on Vicinto.
• You cannot host a game that charges, host or join a game marked 18 and over, or run a tournament or a league.
• You cannot enter a team in a tournament that has an entry fee. You can play in free ones.
• You cannot send or receive direct messages, join group chats or use friend requests.
• You are not shown on lists of players or in any search for people. Where others would see names, you are counted, not named. The exception is a game you host yourself: a free game shows its host's first name and photo.
• Your profile carries no bio and no social media handles.

If you are under 18, you confirm that your parent or guardian has read these Terms and agreed to them for you.

Court listings and where the data comes from

The map shows parks, rec centers, schools and private facilities as a directory. Locations, court counts and details come from OpenStreetMap contributors, whose data is available under the Open Database License (openstreetmap.org/copyright), from the Los Angeles County parks inventory, from the California Protected Areas Database, from public agency pages, and from facilities that have verified a listing as theirs. We use automated checks, including an AI model, to find mistakes in listings; a person decides every change.

Listings can be wrong or out of date. A listing is not an endorsement and is not a promise that a court exists, is open, is lit, is free to use, is in good condition or is available at any time. Hours, booking details and access rules come from whoever runs the court and can change without notice. Check before you go. If a listing about your property is wrong, or you want it removed, write to support@vicinto.com.

Check-ins and condition reports

A check-in tells other people that someone is at a court. It counts for two hours, or until you end it, and it is shown only as a number, never with your name. Check in only when you are there.

A condition report says what you found at a court, such as lights out, a missing net or a locked gate. It shows on the listing for 14 days without your name. Report only what is true as far as you know.

Check-ins and reports come from members. Vicinto does not verify them. A count or a report is not a promise about who or what you will find at a court.

Pickup games, hosts and organizers

Posting a game and joining a free game cost nothing. A game you post must be real, at the court you pick, at the time you set, and you must intend to be there. The member who posts a game is its host. The member who posts a tournament is its organizer.

Hosts and organizers are independent people. Each one is responsible for their own game or tournament: picking a court they are allowed to use at that time, being there, running it fairly and safely, and honoring whatever they offered. Vicinto is not the host or the organizer of any game or tournament, does not supervise one, and is not responsible for what happens at one.

Joining a free game is a promise to show up, or to leave the game so your spot opens for someone else. Hosts can set a player limit and a skill level. Respect both.

Physical activity and assumption of risk

Vicinto shows a court on a map. It does not inspect courts and does not guarantee their condition, their surface, their lighting or their safety. Vicinto does not screen, train or supervise hosts, organizers or players. To the fullest extent the law allows, Vicinto is not responsible for injuries, property damage or anything else that happens at a court, at a game or at a tournament.

Meeting people in person

Games and tournaments happen in person, with people you may not know. Vicinto does not run background checks and does not verify who a member is beyond the account rules in these Terms. Use the judgment you would use meeting any stranger: meet at the public court named on the game, tell someone where you are going, and leave if something feels wrong. If you are under 18, tell a parent or guardian where you are playing and who posted the game. In an emergency, call 911. To report a member, use Report in the app or write to support@vicinto.com with "Safety" in the subject.

Public courts and permits

A paid game or tournament at a public court needs whatever permit the city, county or school requires, and getting it is the organizer's responsibility. You may not resell a reservation made with a city, county or school, or charge others for public court time you reserved, unless the agency allows it. The same applies to reservations at rec centers and schools. Vicinto shows the agency's booking page or phone number when we have it, as a convenience only.

Hosts of free games should still follow the park's posted rules. Claimed private facilities set their own conditions on their listing, and games there are subject to those conditions.

Private and paid facilities

Clubs, gyms and other private or paid facilities stay on the map with their details and, when we have it, a link to book with them. To post a game or tournament at one, you confirm that you have booked a court with that facility for it. That booking is between you and the facility: you pay its court fees, follow its rules and bring only the players it allows. Vicinto does not take, check or guarantee bookings made directly with a facility, and the facility can turn away anyone its rules do not allow. A facility that claims its listing can post its own open play and clinics there without this step. If a facility asks us to, we may remove games posted at its listing.

Paid entries, prices and fees

A host or organizer who is 18 or older can charge players to join. Payments run through Stripe. The host or organizer sets the price and connects their own Stripe account to receive the money. The host or organizer is the seller. Vicinto is not the seller and is not a party to the sale.

Any price Vicinto shows for a paid game or a tournament entry is the full price the player pays. It already includes Vicinto's service fee, which is 8% of the organizer's price plus $0.79 per entry and covers card processing. Nothing is added at checkout. The game page and the checkout show how the price splits between the organizer's price and the service fee. This is how Vicinto follows California Civil Code section 1770(a)(29). The organizer receives the full price they set.

A paid entry comes with a pass: a page with a QR code that the organizer scans at check-in. We can send a link to the pass by text or email, and you can add it to Apple Wallet.

Organizers must deliver the game or tournament as described and handle their own taxes. By connecting Stripe you agree to Stripe's connected account terms and you authorize Vicinto to collect its service fee through Stripe. A member under 18 cannot pay, and a member under 18 cannot charge. For payment questions, write to support@vicinto.com.

Refunds and cancellations

Because the organizer is the seller, refunds come from the organizer's own Stripe account and go back to the card that paid. If an organizer cancels a paid game or tournament in Vicinto, every paid entry is refunded in full automatically, Vicinto's service fee included, from the organizer's Stripe account; by posting a charged game or tournament the organizer authorizes those refunds. Banks usually take 5 to 10 days to show a refund. Leaving a paid game does not refund you by itself: ask the organizer. When an entry is refunded in full, or the charge is disputed with the card issuer, its pass stops working.

Organizers are responsible for chargebacks and disputes on their games and tournaments, and agree to indemnify Vicinto against claims that arise from a game or tournament they posted, including its cancellation. If an automatic refund cannot be made (for example, the organizer's Stripe balance cannot cover it), the organizer must make it, and Vicinto will contact them. An organizer who repeatedly fails to refund cancelled games can be removed from Vicinto. An organizer cannot delete their account while a game or tournament of theirs with paid entries is still to be played, or was cancelled and its entries have not been refunded.

If you cannot reach an organizer about a refund, write to support@vicinto.com and we will try to help. Vicinto does not promise a refund on an organizer's behalf.

Tournaments

An organizer who is 18 or older can post a tournament with a bracket, a team size, a cap on teams and, if they choose, an entry fee per team. A team is entered by its captain, who gives the team's name and the names of its players. A captain should have each player's permission to do that.

When there is an entry fee, the organizer collects it. Entries go to the organizer's own Stripe account, the organizer is the seller, and the organizer handles refunds. If the organizer cancels the tournament, every paid entry is refunded in full automatically, as described under Refunds and cancellations. If the organizer offers a prize, the organizer states it and pays it. Vicinto does not hold, verify, guarantee or pay any prize and is not a party to it.

Brackets, seeds and scores are entered by the organizer. Disputes about them are between the teams and the organizer.

Members under 18 cannot enter a team in a tournament that has an entry fee. They can play in free tournaments.

Vicinto does not hold entry fees or pay prizes today. If Vicinto offers that in the future, it will only be on terms posted here and shown on the tournament page before anyone pays.

Claiming a facility

Claiming a listing is free. A private facility or a rec center can be claimed by its owner, its manager or a staff member who is authorized to speak for it. We verify that with a one-time code sent by text or voice call to the phone number already on the listing, or by email to an address on the listing's own website domain, or through a review by a person at Vicinto.

A public park or a school belongs to the city, county or school district and cannot be claimed. Its staff can write to support@vicinto.com to have a reservation page linked.

Once verified, you can add photos, hours, a description, a phone number, a website, an Instagram handle and booking details. They show on the listing and the map pin. You can also post games at that listing. The name, the address and the court details come from the open data behind the map and are not the owner's to edit. Everything you add must be true and must be yours to post. You can edit or remove what you add at any time. The underlying listing stays on the map.

A claimed listing has one owner and can have managers and staff. The owner, or a manager, invites them with a code that works once and expires after seven days. Managers can edit the listing, set up reservations and post specials. Staff can run the day: check players in, block time and cancel a reservation. The owner can hand the listing to someone on the team, who then becomes its owner. Each member of a team is responsible for what they do on the listing, and the owner is responsible for who they invite. Leaving a team, or being removed from it, takes effect right away.

A facility can post specials: short promotions in its own words, with an optional photo, that show on its listing and its pin while they run. A special is the facility's offer, on the facility's terms, not Vicinto's.

Claiming a listing you have no authority over is a breach of these Terms. We can remove a claim at any time if it turns out to be false, or if we believe it was made without authority.

Court reservations through Vicinto

A claimed facility can let members reserve its courts through Vicinto. The facility decides which courts can be reserved, the hours, the slot length, how far ahead a court can be held, how much time one person can hold in a day, its house rules, its cancellation line and whether a court is free, paid at the desk or paid in the app. A reservation is an agreement between you and the facility. Vicinto takes the reservation on the facility's behalf and gives you a code. Vicinto is not a party to the reservation, does not run the facility and does not promise that the court will be open, available or as described.

For a free court or a court paid at the desk, no money moves through Vicinto. The price on the listing is the facility's own, and you pay the facility on the day. When a facility has turned on pay in the app, the full price is shown before you reserve, Stripe collects the payment as described under Paid entries, prices and fees, and the facility is the seller. Members under 18 cannot reserve a paid court, or a court the facility marks 18 and over.

You can cancel a reservation from its page any time before the start. The facility's cancellation line, for example 24 hours before, says when a cancellation is free. For a court paid in the app, a cancellation after that line may not be refunded, and the rules under Refunds and cancellations apply with the facility in the organizer's place. A facility can cancel a reservation; you are told at once, and a court paid in the app is refunded. The facility may give you an access note, such as a gate code or which door to use. It is shown to you shortly before your time and is for your own use only.

Rules of conduct

No harassment, hate, threats, violence or unsafe behavior, on Vicinto or at a game. No using a game or a check-in to track, follow or contact someone who has made clear they are not interested. No spam, no mass solicitation, no impersonation. No sexual content, and nothing that exploits or endangers anyone under 18. Do not post a game at a court you are not allowed to use. Do not post content or photos you do not have the rights to, and do not share other people's private information.

Your content, reports and moderation

You own what you post: game and tournament posts, team names, messages, photos, condition reports and the details you add to a listing you claimed. You grant Vicinto a non-exclusive, royalty-free license to host, store, display and reproduce that content as needed to run the service, for as long as it is posted. That is all we use it for.

Game, tournament and listing pages can be shared by link, and their link previews (title, sport, court, time) are public. Photos you upload are stored at web addresses that anyone with the address can open. Chats are visible to the people in them.

Messages and photos sent in chats are checked automatically before the other people in the chat see them, and one that looks like it breaks these Terms or puts someone at risk is held for a person at Vicinto to review. The Privacy Policy explains how. Vicinto hosts content created by its members and is not responsible for it. You can report a game, a tournament, a profile or a message with Report in the app, and you can block another member. We review reports and can remove games, tournaments, listings and content, and suspend or remove accounts, that break these Terms or make people unsafe. That judgment is ours.

If you believe content on Vicinto infringes your copyright, send a notice to our copyright agent at support@vicinto.com with "Copyright" in the subject. Include your contact details, the work you say is infringed, where the material is on Vicinto, a statement of good-faith belief, and a statement under penalty of perjury that you are authorized to act. We remove infringing material promptly and may remove the accounts of repeat infringers. The full procedure, including how to answer a removal, is in our Copyright Policy.

Text messages

We send a text message only for something you asked for: a one-time sign-in code, a link to the pass for an entry you paid for, and, when you claim a facility, a verification code sent to the phone number already on that listing. We do not send marketing texts. Message frequency varies with what you do. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. The full wording is in the SMS terms.

Deleting your account

You can delete your account yourself at any time, in the app (Profile, Settings, Delete account) or at app.vicinto.com/account/delete. Deletion removes your profile, your games, your joins, your chats, your photos and your push token. Records of payments stay with Stripe and with the organizer you paid, for as long as the law requires. If you host a paid game that has not happened yet, cancel it before you delete; the players are refunded automatically.

What Vicinto is not responsible for

To the fullest extent the law allows, Vicinto is not liable for interactions between members, for games or tournaments posted by members, for injuries, for the condition or availability of any court, for permits or the lack of them, or for prizes an organizer offers. This is in addition to Sections 6 and 7 and does not replace them. Nothing in these Terms limits liability that cannot be limited by law.

The sections of Part 1 that by their nature should outlast your use of Vicinto, including the sections on assumption of risk, permits, payments, refunds, tournaments, your content and this section, survive the end of these Terms together with the Sections of Part 2 named in Section 8.

Part 2. General terms

Sections 1 to 11 apply to everything on the Site.

1. Accounts

1.1 Creating an Account. Some features of the Site may require you to register for an account. When you register, you agree to provide accurate and complete information and to keep that information current. You can delete your account at any time by following the instructions on the Site. We may suspend or terminate your account as described in Section 8.

1.2 Account Security. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you believe your account has been accessed without your authorization, please notify us immediately. We are not liable for any losses resulting from your failure to keep your credentials secure.

2. Access to the Site

2.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal, non-commercial purposes.

2.2 Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product or service; or (iv) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms. All copyright and proprietary notices on the Site must be kept intact on any copies you are permitted to make.

2.3 Changes to the Site. We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.

2.4 No Support Obligation. We have no obligation to provide you with support or maintenance for the Site.

2.5 Ownership. All intellectual property rights in the Site and its content, including copyrights, patents, trademarks, and trade secrets, belong to Company or its suppliers. These Terms do not transfer any ownership rights to you, except for the limited access rights in Section 2.1. All rights not expressly granted are reserved.

2.6 Feedback. If you share feedback or suggestions about the Site with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully-paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit any feedback that you consider proprietary or confidential.

3. Privacy

Your use of the Site is also governed by our Privacy Policy, which is available at vicinto.com/privacy and is incorporated into these Terms by reference. The Privacy Policy describes the types of personal data and other information we collect from you or your device, how we use that information, and the circumstances under which we may share it with third parties.

3.1 Processing of Personal Data. By using the Site, you acknowledge that you have read and understand our Privacy Policy and that Company will process your personal data and other information in accordance with the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, or processing of your personal data, the Privacy Policy will control.

3.2 Cookies and Tracking Technologies. The Site may use cookies, web beacons, pixels, and similar tracking technologies ("Tracking Technologies") to collect information about your use of the Site. For details on what Tracking Technologies the Site uses, what information they collect, and how you can manage your preferences, please refer to our Cookie Notice.

4. Indemnification

You agree to defend, indemnify, and hold harmless Company and its officers, employees, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.

5. Third-Party Services & Other Users

5.1 Third-Party Services. The Site may include links to or integrations with third-party websites or services, or may display third-party advertisements (collectively, "Third-Party Services"). We do not control, endorse, or take responsibility for any Third-Party Services. You use all Third-Party Services at your own risk, and you acknowledge and agree that the applicable third party's own terms and privacy practices will apply to such use.

5.2 Other Users. Your interactions with other users of the Site are solely between you and those users. We are not responsible for any loss or harm resulting from those interactions, and we reserve the right, but have no obligation, to get involved in disputes between users.

5.3 Release. To the fullest extent permitted by law, you release Company and its officers, employees, agents, successors, and assigns from all claims, demands, and damages of any kind arising out of or related to the Site, other users, or Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party."

6. Disclaimers

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT PAID TO COMPANY BY YOU UNDER THESE TERMS IN THE SIX MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.

8. Term and Termination

These Terms remain in effect while you use the Site. We may suspend or terminate your access (including suspending access to or deleting your account) at any time and for any reason, including if we believe you have violated these Terms. We are not liable to you for any such termination. Upon termination, Sections 2.2 through 2.6 and Sections 3 through 11 will survive.

9. State-Specific Legal Notices

The provisions in this Section 9 apply only to users to the extent such users are subject to the laws of the applicable states identified below. If a provision in this section conflicts with another provision of these Terms, the state-specific provision controls for users subject to that state's laws.

9.1 California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users of the Site are entitled to the following specific consumer rights notice: The provider of the Site is Dean Chohan, doing business as Vicinto, 10161 Park Run Drive, Las Vegas, Nevada 89145. To file a complaint regarding the Site, or to receive further information regarding use of the Site, send a letter to the above address or contact us at support@vicinto.com. You may also contact the Complaint Assistance Unit at the address and phone number above. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information. For details on how to exercise these rights, please see our Privacy Policy at vicinto.com/privacy.

9.2 Colorado. If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, and certain profiling. For details, please see our Privacy Policy.

9.3 Connecticut. If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act (CTDPA), including rights of access, correction, deletion, and data portability, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling. For details, please see our Privacy Policy.

9.4 Virginia. If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the processing of your personal data for targeted advertising, sale, or profiling. For details, please see our Privacy Policy.

9.5 Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected or will collect about you. To exercise this right, please contact us at support@vicinto.com.

10. General

10.1 Changes to Terms. We may update these Terms from time to time. If we make material changes, we may notify you by email (at the address on file) or by a prominent notice on the Site. Your continued use of the Site after notice of changes means you accept the updated Terms.

10.2 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-law principles. For any claim or dispute not subject to the arbitration provisions in Section 11, you and Company irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Clark County, Nevada. Notwithstanding the foregoing: (a) either party may bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights (including patents, copyrights, trademarks, and trade secrets); and (b) either party may bring an individual action in small claims court for claims within that court's jurisdictional limits.

10.3 Export. You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.

10.4 Electronic Communications. By using the Site, you consent to receiving communications from us electronically (by email or notices posted on the Site). These electronic communications satisfy any legal requirement for written notice.

10.5 Accessibility. Company is committed to making the Site accessible to all users, including individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). If you experience any difficulty accessing or navigating the Site, or if you have suggestions for improving accessibility, please contact us at support@vicinto.com. We will make reasonable efforts to address accessibility concerns promptly.

10.6 Entire Agreement. These Terms (together with the Privacy Policy and any other policies or guidelines referenced herein) are the entire agreement between you and Company regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of that provision. The word "including" means "including without limitation." You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.

10.7 Copyright/Trademark. Copyright © 2026 Dean Chohan, doing business as Vicinto. All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by Company or third parties. You may not use any of them without prior written consent from the owner.

10.8 Contact Information: Dean Chohan, doing business as Vicinto, 10161 Park Run Drive, Las Vegas, Nevada 89145, support@vicinto.com

11. Dispute Resolution

Please read this section carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.

11.1 Applicability. Except as described below, you and Company agree to resolve all disputes arising out of or relating to the Site, its services, or these Terms through binding individual arbitration, not in court. Exceptions include: (i) claims that qualify for small claims court, brought on an individual basis; and (ii) requests for equitable relief related to intellectual property (such as trademarks, trade secrets, or copyrights). This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.

11.2 Try to Resolve First. Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice (an "Informal Notice") to the other party. Within 45 days of receiving that Informal Notice, the parties will meet by phone or video in good faith to try to work things out. Company's notice address: support@vicinto.com or 10161 Park Run Drive, Las Vegas, Nevada 89145. If the informal dispute resolution process doesn't resolve the dispute within 60 days, either party may start arbitration.

11.3 Arbitration Rules. Arbitrations will be administered by JAMS (www.jamsadr.com). Claims under $250,000 (excluding fees and interest) will use JAMS' Streamlined Arbitration Rules; larger claims will use JAMS' Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials and documents are confidential.

11.4 The arbitration request must include: (i) your contact information and account username (if applicable); (ii) a description of the claims and supporting facts; (iii) the relief you're seeking and a good-faith damages estimate; (iv) confirmation that you completed the informal resolution process; and (v) proof of any required filing fee payment.

11.5 Authority of Arbitrator. The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement, except that courts (not arbitrators) will decide: (i) challenges to the class action waiver below; (ii) disputes about arbitration fees; (iii) whether a condition precedent to arbitration has been satisfied; and (iv) which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The arbitrator's award is final and binding, and judgment may be entered in any court with jurisdiction.

11.6 Waiver of Jury Trial. BY AGREEING TO ARBITRATION, YOU AND COMPANY WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.

11.7 Waiver of Class Actions. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR COMPANY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. The arbitrator may only award relief on an individual basis. If a court finds this class action waiver unenforceable as to a specific claim, that claim may be litigated in state or federal court in Nevada; all other claims remain subject to arbitration.

11.8 Attorneys' Fees. Each party bears its own attorneys' fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose.

11.9 Batch Arbitration. If 100 or more substantially similar arbitration demands are filed against Company within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.

11.10 Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to: 10161 Park Run Drive, Las Vegas, Nevada 89145 or support@vicinto.com. Your notice must include your name, address, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.

11.11 Severability. If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable; the rest of the agreement remains in effect.